Shop Online - Assistance

Shipping & Delivery

We deliver anywhere in Ireland and Northern Ireland.

Deliveries are dispatched on the next working day after the order has been placed, and you should receive your order within 2 - 5 working days. In the unlikely event that an item you have ordered is out of stock, we will notify you immediately to inform you of any possible delays.

Please check the contents of your package on arrival. Should any items be damaged during shipment, it is important that you notify upon opening the package. Also, please keep all packaging materials from the shipment.

Weight:	Cost:
0 - 30 kg	€ 4.90
30 - 60 kg	€ 9.80
60 - 100 kg	€ 14.70
100 kg+	€ 50

Returns

If for any reason you are not satisfied with your order, simply return it within 7 days of delivery and we'll replace it or refund the cost of the item (excluding shipping). The items to be returned or exchanged have to be unused, in their original condition, in their original box and properly labeled.

Please check the contents of your package on arrival. Should any items be damaged during shipment, it is important that you notify upon opening the package. Also, please keep all packaging materials from the shipment.

If it is necessary to return items for ether of the above reasons, please send us an e-mail to sales@gardencentre.ie, and note your name, order number and item details before returning the parcel.

Goods returned must be posted to:

Atten: Horkans Lifestyle & Garden Centre, Shannon Retail Park Dublin Rd, Athlone Co. Westmeath Ireland.

Your statutory rights are not affected by any of these conditions.

PRIVACY and Security

Your privacy and security is of the greatest importance at Petworld, and we want you to feel totally confident in shopping with us. We have put significant steps in place to protect all of your details, in particular your payment details. Your payment details are provided to Petworld securely by a third party bank, so that you can feel safe shopping with us. Payments are processed in a Petworld store location, so you can be sure of your privacy and security. Petworld will never share your personal information with any third party companies. The information that you supply us with will only be used for the purpose for which it was intended.

By accessing this site, certain information about the your time spent on our site, such as Internet protocol (IP) addresses, navigation through the Site, the software used and the time spent, along with other similar information, will be stored on Petworld servers, hosted by Digiweb. These will not specifically identify you. The information will be used internally only for web site traffic analysis. If you provide unique identifying information, such as name, address and other information on forms stored on this Site, such information will be used only for statistical purposes and will not be published for general access. Personal data is stored on a remote secure server and used and is the full responsibility of Digiweb Hosting, who host the Website.

If you have any questions or concerns regarding our privacy and security policy, please email us at sales@gardencentre.ie.